About the practice

Contact Information

Clanrye Medical Practice , Newry Health Village, Monaghan Street, Newry, BT35 6BW

Tel: 02830267639

email: [email protected]

Opening Hours

Monday 8.30am – 6.00pm

Tuesday 8.30am – 6.00pm

Wednesday 8.30am – 6.00pm

Thursday 8.30am – 6.00pm

Friday 8.30am – 6.00pm

Saturday and Sunday Closed

Please note Wednesday 1.00pm – 6.00pm is for medical emergencies only

Outside Normal Opening Hours

If you need medical advice and you feel your problem can not wait until the surgery re-opens, you can contact the emergency doctor in the Out Of Hours centre on 02838399210

Please remember this emergency service should not be used for non-urgent matters.

In the case of a serious medical emergency call 999

Accessibility

Our building has designated less-abled parking spaces.  All consultation rooms and toilets are at ground level. Should you require assistance with attending your appointment here in the surgery please do not hesitate to ask our staff who will be happy to help.

Chaperone

Clanrye Medical Practice is committed to providing a safe , comfortable environment where patients and staff can be confident that the best practice is being followed at all times and the safety of everyone is paramount.

All patients are entitled to have a chaperone present for any consultation, examination or procedure where they feel one is required.

Your healthcare professional may also require a chaperone for certain procedures in line with our chaperone policy.

Our Mission Statement

We aim to provide an accessible, friendly and efficient medical service, meeting high standards and making the best use of the available resources for the benefit of the patient population. Our services are delivered by skilled and dedicated staff in a manner that shows respect at all times.

Zero Tolerance

Everyone has a duty to behave in an acceptable and appropriate manner. Staff have a right to work, as patients have a right to be treated, free from fear of assault and abuse, in an environment which is safe and secure.

Clanrye Medical Practice operates a ‘Zero tolerance policy’ to incidents of violence. The Health and Safety Executive defines violence at work as “any incident in which an employee is abused, threatened or assaulted in circumstances relating to their work.”

All instances of physical abuse against a doctor or member of staff by a patient or his/her relative will be reported to the PSNI. The patient should expect to be removed from our list with immediate effect.

Training Practice

Clanrye Medical Practice is a training practice. At times your consultation may be with a General Practice trainee. These are fully qualified doctors who have previous experience working as doctors in a hospital setting. They are work alongside us in the practice usually for a period of 6 to 12 months as part of their training to become fully qualified GPs.

Online Access

By signing up for online access you can order your repeat prescriptions online. Please follow the link on the website under Patient Access. You will need a code from the practice to complete your registration, this can be provided by speaking to one of our receptionists.

Text Messaging

At times we may use text messages to send information to you or send you a message which allows you to respond to us with information or pictures. We will not send you a text message without gaining your consent first. If you are happy to receive text messages from the surgery please notify staff and check your mobile number is listed correctly on your record. We ask that you update us if you have any change to your mobile number.